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CONTACT & WARRANTY

the zenprep way

Quick Shipping

We ship same or next day on all orders out of Ohio. Orders over $50 get free shipping. 

Returns & Refunds

We accept returns for items that are in resaleable condition. Cost of shipping back to the warehouse is not included. You will receive a refund upon receipt of the item. 

If you have any issue with your order, for example if any parts are missing, please contact customer service and we'll make sure to take care of you!

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1 year Warranty

Have any issues with your order?

Reach out to us with a proof of purchase for any issues and we will take care of you!

Email: hello@idea-glue.com

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Contact Us

Email: hello@shopsoji.com

5275 Naiman Parkway, Suite B, Solon, Ohio 44139

‪(929) 277-0749‬

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